Bestnet

Privacy Policy & Terms of Bestnet

Privacy Policy & Terms of Service

This Privacy Policy & Terms of Service was last updated on: October 17, 2018

Privacy Policy

We are committed to ensure privacy and security of our users and we put forth our best efforts to succeed in this mission. We believe our users have every right to know what limited information is collected and how that information is processed when they use our services Bestnet VPN. This page called as Privacy Policy informs users about our policies regarding the collection, submission, use, and disclosure of information when you access, download or install Bestnet VPN services. Atomic S LLC (“us”, “we”, “ours”) operates the website www.bestnet.me and Bestnet VPN service. By visiting our website, by using our services, by downloading and installing Bestnet VPN, you confirm that you have read this Privacy Policy and agree to the collection and use of information in accordance to this policy. If you disagree with any part of this Privacy Policy, please do not use our services. By using our services, you agree to the terms and conditions of this Privacy Policy. Beyond the Privacy Policy, your use of the services is also subject to our Terms of Service.

Privacy Overview for Bestnet VPN

  • We don’t store or log your IP address or connection details.
  • We don’t store your connection logs or browsing activities.
  • When you download and install our VPN client application you are never requested to register with your email or any other personal information.
  • There is no registration or sign-up process, users can straightaway start using our services once the application is installed and subscribed.

Data and Information Processing

We process only minimal user data, only to a limited scope, the least possible information which is required and basic to the provision our VPN services to the user. This necessary data is processed by us. Third-parties may be involved in processing of information for payments, websites or mobile app analytics. We have a strict no-logs policy. We do not store user’s connection logs or internet activity. We do not store, record or monitor any information related to user’s browsing activity, session details, timestamps, bandwidth, traffic logs, etc. Since we do not store user’s personal information, we willingly or unwillingly cannot share user information to any third-parties or government authorities. Users can download, install and use our application without any registration or sign-up process, and hence any personal information like email or mobile number is never requested. Users can use our VPN service anonymously without disclosing their identity. Any payment for subscription to our services is processed through third-parties like PayPal, Apple App Store, Google Play Store, other payment gateways. In this case, it will be subject to the third-party’s privacy policy, and not ours.

Applicable Laws

Bestnet VPN is run by Atomic S LLC, a company headquartered in Yerevan, Armenia. We are not legally obliged to retain user data and/or share it with authorities. Even if we were requested by any agencies to share user data with them, we cannot help because we do not store any user data. We willingly or unwillingly cannot share user information to any third-parties or government authorities because we do not collect any user information besides what is mentioned on the privacy policy and necessary for the provision of the services.

International Data Transfers

Our servers are located across the globe, and your data may travel through these servers. The data transfer through these servers is protected, and the servers are encrypted. Our globally located servers are rented to us by third-party service providers with whom we have strict data protection agreements in place in order to protect the data. By using the services of Bestnet VPN you consent to the transfer of information through our globally spread servers. We are not legally bound to share data and information to the authorities where the servers are located.

Security Measures

Using Bestnet VPN services encrypts the internet traffic from your device to our VPN servers. We have multiple security and encryption protocols in place which protects your data and web traffic over insecure public networks. Use of Bestnet VPN also ensures that your internet traffic is protected against your ISP. We also take administrative and technical measures to safeguard your personal information against loss, misuse, unauthorized disclosure or access, altercation, and unlawful destruction.

Your Data Protection Rights

You can always contact us to check what information we have collected about you. You can also request modifications or changes to the information if you find it incorrect. You can also ask us to delete your information completely and we would do as requested by you. Changes, updates, or deletion may take some time to reflect entirely. You also have the choice to use or not to use the services of Bestnet VPN. If you disagree with our privacy policy, you are free not to use the services of Bestnet VPN. If you are already a user of Bestnet VPN and wish to discontinue, you can request us to do so. Any discontinuation of the services would be done as per the sales policy.

Information submitted by users

Data from Website Forms, Emails, Support Tickets, and Live Chats. In some situations users may voluntarily choose to share their personal information with us. For example, if a user needs assistance with technical support and contacts us via website contact form, email, or our ticketing system. In such cases we will receive any information that user chooses to share with us. We use this information only for the specific purpose or the task that it was intended for. We may keep a record of this communication correspondence used to provide technical resolutions. However, we guarantee that we do not sell this information provided by users, to any third-parties. Users may request us for their details to be deleted. We would not be responsible for any information provided to us by users on our social media channels publicly or privately. It will be sole responsibility of the user, and would be subject to privacy policy of that social media platform.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Terms of Service

Bestnet.me will provide the Service to the Customer in accordance with the terms and conditions of this Agreement. IMPORTANT NOTE: The Service is meant to provide the Customer with increased protection, but in no way is the Service guaranteed to provide the Customer with complete privacy. The Service will include provision of and access to the following: Direct access to Bestnet.me servers through the protected servers for the purpose of protecting the identity of the user and the browsing habits of the user. Bestnet.me is not responsible for customers who abuse the services provided by the Web Site, or who abuse the Maintenance and Support Service Web Site. Bestnet.me will use reasonable efforts, as determined by Bestnet.me in its sole discretion, to provide the Customer with the Service. Bestnet.me will use reasonable efforts, as determined by Bestnet.me in its sole discretion, to repair any non-functioning service in a reasonable period/amount of time. In addition to the Disclaimer above and the limitation on warranties set forth below, Bestnet.me is not responsible for the following: any fault in equipment or software that is not part of the Service; damage due to causes that are external to the Service; any upgrades required by changes in technology.

Responsibilities of Customer

Customer accepts full responsibility (legal, financial, and all others related to the Customer’s account) for the actions of the Customer. In particular the customer takes full responsibility for all underaged/minors users that have access and use the Customer’s account. At Bestnet.me request, the Customer must provide all information and assistance that is reasonably required by Bestnet.me to enable Bestnet.me to meet its obligations under this Agreement or any other obligation under applicable law. The Customer must comply with all reasonable directions and instructions of Bestnet.me in relation to the Customer’s use of the Service and must ensure that anyone using the Customer’s account also complies with all reasonable directions and instructions of Bestnet.me in relation to the Customer’s use of the Service. The Customer shall not use, or suffer, or permit another person to use the Service in, or in relation to, the commission of an offense against the laws. The Customer shall take every reasonable precaution that no person is able to make unauthorized use of or gain unauthorized access to the Service provided to the Customer pursuant to this Agreement. The Customer shall not engage in spamming, hacking, blog spam, port scanning, or other illegal activities while using Bestnet services.

Warranties

Bestnet.me gives no warranty or guarantee in relation to the performance, features, compatibility, content or otherwise of any connected Internet service or host/computer connected to the Service. Bestnet.me disclaims all warranties, including all implied warranties of merchantability and suitability for a particular purpose. The Disclaimer made by Bestnet.me of all responsibilities or warranties, more fully set forth above, is herein incorporated by reference. Customer acknowledges and agrees to be bound by the Disclaimer above in addition to the warranties disclaimed under this section.

Indemnity

The Customer agrees to indemnify Bestnet.me and hold Bestnet.me harmless from and against any loss, cost, expense, or liability arising from any claims, demands, or proceedings by any person against Bestnet.me whatsoever arising out of: the use or attempted use of the Service by the Customer or by any person authorized by the Customer or from the use of any facility or equipment connected to the Service by the Customer or any person authorized by the Customer; or any hardware or software contamination resulting from use by the Customer or by any person authorized by the Customer; The Customer agrees to indemnify Bestnet.me and holds Bestnet.me harmless from and against any loss, cost, expense or liability arising from any claims, demands or proceedings by any person against Bestnet.me whatsoever arising out of any action brought by any third party against Bestnet.me for infringement of that third party’s Intellectual Property Rights due to the Customer’s use of the Service provided to the Customer pursuant to this Agreement or due to the use of the Service by any person authorized by the Customer to use the Service provided to the Customer pursuant to this agreement or Bestnet.me’s possession of Customer’s information in accordance with this Agreement except to the extent that such loss, cost, expense or liability arises from or is attributable to any willful misconduct on the part of Bestnet.me.

Liability

Except as provided to the contrary in this Agreement and to the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements or representations whether express, implied, statutory or otherwise relating in any way to the provision of the Service or other obligations under this Agreement will be excluded. Without limiting the generality of the preceding sentence and except as expressly provided in this agreement, Bestnet.me will not be under any liability (including liability as to negligence) to the Customer or to any third party in respect of any loss or damage (including consequential loss or damage), however caused, which may be suffered or incurred or which may arise directly or indirectly as a result of or in connection with the provision of the Services or Bestnet.me’s failure to comply with Bestnet.me’s obligations under this Agreement except as expressly provided in this Agreement.

Termination

Bestnet.me may suspend or restrict provision of the Service to the Customer at any time if: payment of an account for the Service provided to the Customer is overdue; the Customer becomes bankrupt or insolvent or enters into a scheme of arrangement or composition with the Customer’s creditors or, being a company, is placed in receivership or under official management or has a provisional liquidator appointed; the Customer breaches any material term or condition of this agreement; of it appears that the Customer is engaging in activity that may cause damage to the Bestnet.me’s system, or any other system in the network; or the Customer is engaging in mass emailing or flooding of newsgroups; or if the Customer is using the service as a means to commit unlawful activity. Bestnet.me, in its sole discretion, may suspend or restrict provision of the Service to the Customer at any time in the event of an emergency or whenever Bestnet.me considers it necessary or reasonable, based on the sole discretion of Bestnet.me, in order to safeguard provision of the Service.

Contact Us

If you have any questions about this Privacy Policy & Terms of Service, please contact us:

[email protected]